18 month review of Soladrive.com

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SolaDrive.com it’s my second fully managed services, and one of the host I normally recommend. I have been using them for over 18 months now. Read more in my review.

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Product/hardware/price

SolaDrive.com has really good hardware. They still are number 1 on my Top20 benchmarking list. You get at least a 16 core server (fair share), but they also have 24 cores servers. I’m currently on a Intel(R) Xeon(R) CPU E5-2620 @ 2.00GHz server
on their UK node using their OpenVZ business plan with 1 GB of RAM and 40 GB RAID-10 HDD.

SolaDrive has three fully managed OpenVZ VPS plan to offer from 1 GB to 4 GB of RAM and three XEN plans, see the above picture for specs and prices. For a fully managed service, their prices is pretty good.

They also offer three locations, Los Angeles, Scranton and the UK.

Service/Support

SolaDrive has excellent service, and are know for it on forums like Webhostingtalk.com. They really takes cares of their customers. They say on their page that support tickets normally is replied on after 10 minutes, but no longer then 60 minutes. I have checked my  last three tickets, and the response time was: 23 minutes, 3 minutes and 4 minutes. Thats a average of 10 minutes, so they don’t lie on their site.

Benchmark:

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Network/uptime

My monitoring services tells me that I have a 99.796% uptime the last 12 months with 1 minute monitors. Most of my downtime has been a result of DDoS attacks on the node or DC. They do promise a uptime of 99.9%, so in this case they have not held their guarantee. 13 hours and 53 minutes of downtime is allot in a year.

Edit: They have changed their UK Data Center around 7 months ago, and after that they have only had 1 hour with downtime. Just wanted you to know that.

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Conclusion

The only negative thing about SolaDrive is that they have had allot of downtime on their UK node the last year. (they have later on changed DC, and there has been only one hour downtime since that) But their service is still excellent and their support is really fast. and they have a great product. So I have no problems at all recommending SolaDrive to people needing a fully managed host in the US or in the UK. So I give them four+ stars (of 6) this time.