14 month review of IwStack.com – the real cloud service.

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Around 14 months ago, I did made a huge decision, I canceled all my Prometeus  servers that I have had for 1.5 years, and moved my servers to iwStack.com. Of course, iwStack is a part of Prometeus, so I did not change host completely, but I changed from normal KVM servers to cloud servers.

As most LET/LEB readers and WHT members already know, Prometeus.com is known to be one of the best host out there, with no bad reviews at all the last years, and thats impressive, especially in the LEB marked. But of course, the LEB marked is only a small part of Prometeus.

Everybody talks about cloud service, and we have huge companies like Digital Ocean and Linode, and newer companies like Vultr.com. But there is a difference between all of them and IwStack.com, and the difference is that IwStack.com offers REAL cloud service.

More about this later on. Here is my review of IwStack.com after 14 months of service.

If you want to support my site, please use my affiliate link if you have plans to sign up at IwStack.com: https://www.prometeus.net/billing/aff.php?aff=168

Product/hardware/price

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Prometeus.com has always had really good hardware, with  good price policy. And there is no difference with iwStack.com. They have managed to create a really good IaaS KVM cloud system, a real cloud (not like DO) with High Availability, Fail-Over, Live migration, Snapshots, Own ISO and Templates, Isolated Network, External Firewall with GUI, Hourly billing and Variable size. When you sign up for iwStack.com you have to pay €30, that you can use in full on the cloud service. The reason for the entrance fee, is to stop abusers. Since you can create lots of VPS servers (at least 20) when you first get access, they have to protect the service from abusers, looking for free/very cheap servers.

iwStack.com has some really good prices, when they launched their service back in 2013, nobody could beat them on price. Not for a real cloud service. Still, I don’t know about any cheaper real cloud service in Europe, but there is so many now, so maybe. Still you only pay for what you use, per hour. You always pay for disk and IP, but if you turn off your server, you don’t pay for RAM and CPU. Most other cloud service charge you for all the resources when the VM is turned off, but not IwStack.com

They have now added more locations to the cloud. You can create KVM servers in Milano, Italy and Dallas, USA and you can add XEN servers in their second Milano DC.

The prices starts at €2.16/mo for a 512 MB RAM instance, then you have to add €0.72/mo per 10 GB of system disk you need.You can add instances from 512 MB RAM to 16 GB RAM. They have a really good price calculator that shows you how much your setup will cost.

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You can easily create (and destroy) new instances in the control panel. (cloudstack) (see my guide here), but they have also added many of the features in their client portal.

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Service/Support

We are talking about Prometeus here, so of course, the service is good. They are unmanaged, so you can’t expect any other support then hardware/network failures, but if they have time, they can help you with allot. But don’t demand it, then you have to go with a managed host (and pay lots more).

Still, in my opinion the service has gone down little since the start. Maybe because they have lots more customers, or because “Uncle Sal” is not so active as he was. I don’t know. Before IwStack was a clear 10/10 host, but now, not a 10 or a 9.

They have also had some trouble with their cloud. And stuff I was told before I sign up would never happen on their cloud service (downtime etc) did happen more the one time. They had a big issue with HA (High availability) that shutdown all the servers, and they did not come on before after some hours. Then the next day or so, they had the same issue, or part of the same issue, and I got more downtime.

I also have to say that it takes very long time to start up a instance or shutdown. Maybe it has something with them being a real cloud service, but when you have to wait 5-10 minutes to start an instance, then it’s no fun. This issue have been there since the start.

Benchmark

This is on their highest plan (16 GB) and the result is good. But on their smaller instances, the result is not so good. Around 1500 on a 4 vcore instance with 2 GB RAM:060214iwstack4

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IwStack is not using any SSD or SSD-cached disk, but they are using a Hitachi HUS 150 SAN. As you can see I get a average speed of 450 MB/s.

Network/uptime

On my 1.5 years with Prometeus before I changed to IwStack, I had almost 100% uptime on all servers. They had a little issue, and then I was told that it would never happen on IwStack. Still, the last 12 month I have just 99.90% uptime on my three IwStack servers.

Not bad, but not 99.99% either.

Conclusion

Despide the small issues I have had, I still think IwStack.com gives you lots for your money. And you can setup really complex setups there if you need to, with failover, firewall, HA etc etc. They have expanded to the US and added a second DC in Milano with XEN servers.

IwStack.com offers real cloud, and if you don’t know what real cloud service is after reading this review, you don’t need it. The people that know what it is, they are the customers that should take a extra look at IwStack.com

After 14 months of service, I can’t give them 10 of 10 points more. I have to give them 8 of 10. I will also take a break from them (as some maybe have seen, all my servers is off just now). I still have almost €200 in credit, so I will use them again, but for now, I will try out my own dedicated server, and see how that goes.

This is my honest review of one of my favorite hosts out there.

If you want to support my site, please use my affiliate link if you have plans to sign up at IwStack.com: https://www.prometeus.net/billing/aff.php?aff=168

What do you think? Please comment on LET after I have posted the review there also.

40 day review of iwStack.com (Prometeus)

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Around 40 days ago, I did made a huge decision, I canceled all my Prometeus  servers that I have had for 1.5 years, and moved my servers to iwStack.com. Of course, iwStack is a part of Prometeus, so I did not change host completely, but I changed from normal KVM servers to cloud servers.

As most LET/LEB readers and WHT members already know, Prometeus.com is known to be one of the best host out there, with no bad reviews at all the last years, and thats impressive, especially in the LEB marked. But of course, the LEB marked is only a small part of Prometeus.

Product/hardware/price

Prometeus.com has always had really good hardware, with  good price policy. And there is no difference with iwStack.com. They have managed to create a really good IaaS KVM cloud system, a real cloud (not like DO) with High Availability, Fail-Over, Live migration, Snapshots, Own ISO and Templates, Isolated Network, External Firewall with GUI, Hourly billing and Variable size. When you sign up for iwStack.com you have to pay €30, that you can use in full on the cloud service. The reason for the entrance fee, is to stop abusers. Since you can create lots of VPS servers (at least 20) when you first get access, they have to protect the service from abusers, looking for free/very cheap servers.

iwStack.com has some really good prices, in fact, I dear you to find any real Cloud service that can compete with iwStack pricing. I have really searched, both in Europe and in the US, and I have not found any host with so low cloud prices, not with all the features of iwStack. You only pay for what you use, per hour. You always pay for disk and IP, but if you turn off your server, you don’t pay for RAM and CPU.

The prices starts at €1.44/mo for a 384 MB RAM instance, then you have to add €1.08/mo per 10 GB of system disk you need.You can add instances from 384 MB RAM to 16 GB RAM. They have a really good price calculator that shows you how much your setup will cost.

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Service/Support

You can’t beat Prometeus (iwStack) on service. They are really the best. But, remember, they are a unmanaged host, so don’t expect 5 minute response time on support tickets, or that they will fix issues that has nothing to do with their hardware/network.

But I’m pretty sure that most people using Prometeus know how much extra you get, all the time. From good offers, prices, and support, when you don’t expect it. Thats really give Prometeus the little extra that keep their customers happy, and loyal.

When I moved my servers from Prometeus to iwStack, I had four servers there, and 1 server on iperWeb. Mr Salvatore did transfer all my remaining credit from all servers to my new iwStack account. He did not have to do that, but he did. And thats why I love Prometeus and their brands, you always gets more then you expect.

Benchmark

I used their biggest instance for this test, their Basic-16 GB, 12 vCore plan. The result is 3612 points in UnixBench. Thats around 1600 points better then their 2 GB plan with 4 vCores. It’s also the first time I have a Prometeus (iwStack) server on my Top20 list.060214iwstack4

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iwStack is not using any SSD or SSD-cached disk, but they are using a Hitachi HUS 150 SAN. As you can see I get a average speed of 450 MB/s.

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Decent network speeds, but not top notch on this test. I’m using a second line test, with all my Europe based servers, and it gets much better speeds then this. All my customers are from Norway, so speed from the US is not so important for me.

Network/uptime

My monitoring services tells me that I have a 100% uptime the last 40 days with 1 minute monitors. Uptime has always been one of Prometeus strongest sides, and I do actually expect more uptime from iwStack Cloud service then I did from Prometeus normal servers.

Conclusion

What can I say, if you looking for really good cloud service in Europe, don’t look at any other host. iwStack.com is really the best option out there, and nobody can match their prices. The next on the list (with the same cloud features) takes almost 4 times per month.

Prometeus is a really well know company by now, and you really get the best from them. With iwStack they have outclassed their cloud competition.

So I highly recommend iwStack.